Attention Miracle Service users! If you haven’t yet upgraded, we encourage you to check out the latest version of Miracle Service – field service management software. This release includes several new features and improvements, including:
We’ve enhanced the Model Class feature to include model-specific ‘Custom Fields’ and ‘Documents’, as well as given you the ability to globally update service equipment records based on Model Class settings.
In addition to the standard Invoice and Purchase Order export, you can now batch export printed and received P.O.’s, as well as include a service job’s description of the work performed directly onto the invoice.
You asked for more data visibility in the Mobile Field Technician Console for your technicians and now you’ve got it. Fields like Purchase Date, Warranty End Date, Contract Type & Terms, and Purchase Vendor can be made viewable on each equipment record. You can also make equipment model-specific Documents automatically viewable to your technicians. Great for manuals and training materials.
Customers can now more easily see previous service Jobs (both Open and Closed) based on specific equipment, as well as view public-designated documents for that equipment or model.
If you are not already a Miracle Service customer, we would be happy give you a first-hand look. We think you’ll be impressed with all the available service management software features!