Administration Guide and User Manual
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Latest version of the Miracle Service User Guide
This document is the latest version of the User Guide that is installed with Miracle Service.
Hint: Also found under the ‘Help’ pull-down menu in Miracle Service.
Other Guides & Manuals
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Report Editor Manual
User Manual – More detailed instructions on the features and use of the Report Editor.
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Visual Scheduler User Guide
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Dashboard Guide (available with SQL version)
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Mobile Field Technician Console
Set-Up Guide
Using the QR Code Feature for Labels and Scanning
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Customer Self-Service Portal
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Microsoft IIS Instructions
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Customer Relationship Manager (CRM)
Quick Start User Reference Sheet
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Meter Center Guide
How to set-up and use the Automated E-mail Meter Reading service for Miracle Service.
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Period Billing Process and Meter Billing
Quick reference PowerPoint slides showing the steps involved in the period billing process. This takes you from creating model class templates, equipment records and service contracts, through to generating and approving a period billing invoice.